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Glossary · 28 terms · plain-language

The eCardWidget Glossary

Plain-language definitions for every term used across employee recognition, donor stewardship, and digital greeting card platforms — with examples and links to the pages where each concept lives.

Products & Surfaces

The platform-level concepts — what eCardWidget actually delivers.

eCard Software

SaaS platforms for creating, sending, and managing digital greeting cards. Categories range from consumer to business-first (eCardWidget, ) to fundraising-specific. Business eCard software typically includes branded templates, team directories, send automation, delivery analytics, API access, and integrations with HRIS, Slack, Microsoft Teams, or CRM systems.

See the eCard platform overview

Branded eCard

A digital greeting card customized with an organization's logo, brand colors, typography, and voice. Distinct from consumer eCard platforms by offering team directories, send automation, analytics, and custom-domain delivery. Used for employee recognition, donor thank-yous, and customer appreciation.

Browse 350+ branded templates

Embeddable Widget

A single line of JavaScript that adds a full eCard-sending form (or gallery) to any website — WordPress, Squarespace, Wix, Shopify, or custom HTML. The widget renders responsively and carries its configuration via a short embed snippet. Supports 88+ configuration options, 3 display themes (Inline, Grid, Masonry), and custom-CSS overrides.

Read the embed guide

Public Page

An eCardWidget-hosted landing page where anyone can send an eCard without a login — typically used for public-facing campaigns (Giving Tuesday, customer-referral drives, event invitations). Configurable branding, optional donation collection, and share analytics built in.

Read the public page guide

Send Page (Transactional)

An eCardWidget URL format used to send a specific template directly: /send/{category}/{template-slug}/. Generally accessed via "Send this eCard" CTAs on template-detail pages. These pages are transactional (not SEO landing pages) and carry noindex, follow so they don't dilute topic-authority signal to the template detail pages.

White Label

A branding configuration that removes eCardWidget-native references from sent eCards — custom domain delivery (ecards.yourcompany.com), removed "Powered by" link, and custom email "from" addresses. Available on higher-tier plans.

Read the white-label setup guide

CSV / Excel Team Import

Bulk-load your team directory (name, email, birthday, work anniversary, department, manager) from a CSV or Excel file — the practical alternative to direct HRIS sync. Refresh quarterly or sync continuously via the REST API. Powers all automated milestone detection.

See all integrations

REST API & Webhooks

Programmatic eCard sending via 30+ REST endpoints and 6 real-time webhook events (send, open, click, donation, milestone, signup). Lets you trigger branded eCards from your existing workflow tools, CRMs, or custom apps without leaving the eCardWidget stack.

Read the integrations overview

Stripe Integration

Built-in Stripe payment processing across 6 currencies and 4 fundraising modes (suggested donation, fixed amount, donor-choice, recurring). Donor data syncs back to eCardWidget reporting alongside send analytics — no separate payment dashboard to reconcile.

See pricing & plans

Custom Branding

Apply your logo, brand colors, typography, and voice across every eCard, sender page, and recipient touchpoint. Distinct from white label (which removes eCardWidget references) — Custom Branding is the visual-identity layer that runs on every plan.

See branded templates

Recognition Programs

Workplace concepts — what you're actually building when you ship eCards at scale.

Employee Recognition

The formal or informal practice of acknowledging an employee's contribution, behavior, or achievement. Modern programs span peer-to-peer eCards, milestone automation (birthdays, anniversaries), value-based awards, and platform-embedded shoutouts. Recognized employees are 4× more engaged than unrecognized peers (Gallup, 2024).

See the employee recognition guide

Peer-to-Peer Recognition

A workplace recognition model where employees directly recognize their coworkers — without requiring manager approval. Peers drive ~50% of all recognition volume in high-performing organizations. Drives 35.7% higher financial impact than manager-only recognition (O.C. Tanner Global Culture Report).

Read the peer-to-peer guide

Recognition Program

A structured system organizations use to consistently acknowledge employee contributions. Effective programs combine specific award categories (named to reinforce values), clear nomination paths (peer or manager), consistent cadence (daily + weekly + monthly + annual), and lightweight tools employees actually use. Companies with strong programs see 31% lower voluntary turnover (Bersin by Deloitte).

See recognition award ideas

Milestone Recognition

Automated acknowledgment of specific career milestones — work anniversaries (1, 5, 10, 20 years), retirement, promotion, or specific tenure thresholds. One of the most-requested automation features for recognition programs. eCardWidget auto-detects 1–50 year milestones from CSV or HRIS data.

See work anniversary eCards

Work Anniversary

The commemoration of an employee's years-of-service milestone (1, 5, 10, 20 years). One of the foundational employee recognition events — organizations typically send automated work anniversary eCards with the employee's name, tenure, and a personal thank-you from leadership. eCardWidget auto-detects work anniversary dates from CSV or HRIS and triggers recognition automatically.

Customer Recognition

Branded thank-you eCards, milestone & loyalty triggers, onboarding sequences, and re-engagement campaigns sent to customers — not employees. The B2B-marketing analog of employee recognition: same automation surface, audience is buyers.

See the customer engagement strategies hub

Donor Appreciation

The first-gift, recurring-gift, and major-gift thank-you cadence nonprofits use to keep donors active. Often the operational complement to donor stewardship — appreciation is the act, stewardship is the year-over-year strategy that wraps around it.

See eCards for nonprofits

Roles & Permissions

Admin / sender / contributor access tiers in the eCardWidget dashboard. Admins manage billing, templates, and team directory; senders trigger campaigns from approved templates; contributors add to peer-to-peer drives without editing core assets.

See the Staff Plan

Ready to put these terms to work?

Spin up an automated recognition program — birthdays, work anniversaries, peer-to-peer eCards — in under 30 minutes.

Automation & Data

The plumbing — what makes "set and forget" actually work.

Automated eCards

Scheduled digital greeting cards that send on their own based on predefined triggers — birthdays, work anniversaries, holidays, or milestone dates. eCardWidget supports 4 automation trigger types and 30+ holidays out of the box. Unlike manual eCards, automated eCards run "set and forget" after the initial CSV upload or HRIS connection.

See automated birthday eCards

Merge Tags

Dynamic placeholders inserted in eCard templates or emails that get replaced with per-recipient values at send time. eCardWidget supports tags like [personal_message], [recipients_name], [event_date], [years_of_service], [manager_name], [department_name] — enabling personalized eCards at scale.

Team Directory

An organization's internal roster of people — name, email, birthday, work anniversary, department, manager — uploaded via CSV or synced from an HRIS. The team directory powers eCardWidget's recognition automation and personalization features (merge tags, filtered sender lists, automated milestone detection).

See team directory features

Scheduled Sends

Calendar-based eCard automation triggered by date — work anniversaries, birthdays, 30+ recognized holidays, and custom milestones. The most-used eCardWidget automation type after immediate manual sends.

See automated eCard pages

Analytics & Reporting

Per-send dashboards: open rates, click-throughs, conversion to donation or signup, leaderboard of top senders, and category breakdown. Powers ROI reporting back to HR or Development leadership without exporting to a separate BI tool.

See digital greeting card reporting

Onboarding Sequences

Multi-touch eCard flows triggered by a new-customer or new-hire signup — day 0 welcome, day 7 product tip, day 30 milestone check-in. Branded, automated, and personalized via merge tags from your team directory or CRM.

See onboarding eCard strategy

Fundraising & Stewardship

Nonprofit-side concepts — donor relationships and revenue-generating eCards.

Donor Stewardship

The ongoing nonprofit practice of building long-term donor relationships through timely thank-you letters, impact updates, and continued engagement. Effective donor stewardship often doubles second-gift conversion rates and pushes donor retention from the sector average (~45%) toward 65%+.

See donor thank-you letter examples

Fundraising eCards

Digital greeting cards with integrated donation collection — supporters buy or send an eCard that includes a contribution to the nonprofit. Distinct from plain donation appeals by carrying emotional and relational context (users often send fundraising eCards as holiday gifts to family). eCardWidget supports 4 fundraising modes, 6 currencies, and suggested-donation presets.

See charity eCards in action

Recurring Stewardship

The multi-gift, multi-year donor retention sequence — gift acknowledgment, impact updates, anniversary check-ins, and year-end appreciation. The compounding workhorse behind donor lifetime value, automated through scheduled eCard cadences.

See donor thank-you letter examples

Tribute eCards

In-honor-of and in-memory-of eCards — supporters send a branded card carrying a donation in tribute to someone meaningful. Common for memorial gifts, birthday honor sends, and life-milestone giving. Fully integrated with eCardWidget fundraising modes.

See charity eCard examples

Frequently asked

Common questions about how the eCardWidget vocabulary maps to the product.

What's the difference between a branded eCard and a consumer eCard?
A branded eCard is built around an organization's logo, colors, and voice — and ships with team directories, send automation, analytics, and custom-domain delivery. Consumer eCard tools are designed for one-off personal sends and don't carry those operational features.
Do automated eCards require an HRIS?
No. eCardWidget reads from a CSV upload of your team directory (name, email, birthday, work anniversary, department, manager). HRIS sync is supported for organizations that want continuous updates, but a CSV refresh once a quarter is enough for most teams.
What's a "Send Page" and why is it noindex?
Send Pages are transactional URLs (/send/{category}/{template-slug}/) used to send a specific eCard. They're noindex so search engines focus on the SEO-optimized template-detail pages instead — Send Pages serve a single conversion job, not a discovery one.
Can fundraising eCards be branded for our nonprofit?
Yes. Fundraising eCards combine the branded eCard surface (logo, colors, voice) with optional integrated donation collection. Supporters can send a holiday eCard to family that includes a donation in their honor — emotional context plus a real revenue stream.
What does white-label include exactly?
Custom-domain delivery (ecards.yourcompany.com) so recipients see your domain, not ours. The "Powered by eCardWidget" link is removed from sent eCards. Sender email addresses come from your domain. Available on higher-tier plans.

Now do something with this

Walk through the platform with our team — see how 9,000+ organizations turn the vocabulary above into running programs.

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Last Updated: May 2026